How you can make a difference
A visit to a coffee shop or the bank, for example
How accessible are they?
Leave feedback about your experience
Help others who can check before they go
Latest business reviews
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Turning your feedback into action
Your feedback matters. It helps build a picture of the quality and reliability of disabled access and facilities in the UK, and how accessible individual businesses and services are.
We use your disabled access reviews and work with businesses, to ‘shine a light’ on where they do well, where they need to improve and to better understand what matters to their customers.
of people have stopped doing business with a company due to a bad experience - so now more and more businesses want to hear what their customers are saying.
There are over 12 million disabled people in the UK. That means almost 1 in 5 of us have a disability.
It is estimated that almost 4 million people should be wearing hearing aids now and another 2.7 million people could benefit from wearing one.