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We're here to help. 

Any questions you have regarding the website, how we work, who we work with, how you can get involved or anything else, please ask!

Below you'll find a list of questions we get asked most frequently, or that we will think will help you make the most of the service we're providing. 

If you can't find the answer to your question below, please don't hesitate to contact us.

Just follow these six steps -

  1. On your iPhone open the Safari web browser go to
  2. Tap the bookmark icon. 
  3. When the bookmark options appear tap on 'Add to Home Screen' 
  4. Change the shortcut name to meincluded
  5. Tap on 'Add' 
  6. See the shortcut appear on your iPhone desk top

Or you can see a video on YouTube on how to do create a home screen shortcut here

Just follow these six steps -

  1. On your Android smartphone open the Chrome web browser and go to
  2. Tap on the three dots at the top right hand side
  3. Tap on 'Add to Home screen'
  4. Change the shortcut name to meincluded
  5. Tap on 'Add'
  6. See the shortcut appear on your home screen

Or you can see a video on YouTube on how to create a home screen shortcut here

We are a social enterprise created as a result of our experiences of accessibility and a drive to help business be better at meeting the needs of disabled customers. 

By registering with MeIncluded you'll have full access to all the reviews that have been left about a business or venue you're interested in. It also means your reviews will published on our website too, helping others to decide what business is right for them and hear about MeIncluded news now and then. 

Go to the Google Play store and either search for meincluded or go directly to the link here

Its completely free and very easy to use

Yes. We never pass on your personal or contact details to anyone else. Our privacy policy explains what we do to protect your information. 

Once you've submitted a review it can't be changed. But if you want your review removed so you can write a new one, please contact us.

Yes. If you go back to a place again you can write a new review about your latest experience. 

We do not share any of your personal details with anyone. Business owners or managers may respond to your review on our website to thank you, or to ask if you'd be willing to give them more information to help resolve a problem. But they cannot ask you to remove a review. If that ever happens feel free to contact us

We collect information about people's experiences to build a picture across the UK of what's working well and what's not, so we can talk to policy makers and business owners who have the power to make large-scale changes. We also share the information from the reviews with businesses who want to work with us to improve their accessibility, helping them to better understand where and how they need to improve or what it is they are doing really well and can repeat elsewhere. 

If you would like to report an inappropriate review you will need to be registered with us and you can then flag a review as being inappropiate. We will then look into the review and take steps to put things right.

You can find more information on our MeIncluded for Business page or you can contact us at

Yes you can. We'd love to hear about your stories and share them with others. Please email us at and we'll get in touch.

We do - we are @meincluded - please share our tweets with your followers