News and Features

February 2019

MeIncluded chair CXExchange BFSI conference

We're at #CXExchangeBFSI to talk and and hear from businesses about #accessibility and how they include this as part of their customer experience programme.

Part of our mission to work with businesses to improve accessibility, here in the financial sector where good customer service is vital.

September 2018

Commission for customers in vulnerable circumstances in Glasgow

On 21 September co-founder Caroline Wells is in Glasgow for the third hearing being held by the Commission for Customers in Vulnerable Circumstances.

Commission for customers in vulnerable circumstances in Newcastle

August 2018

On 10 August co-founder Caroline Wells is in Newcastle at the second hearing being held by the Commission for Customers in Vulnerable Circumstances. Commission for customers in vulnerable circumstances holds first hearing

July 2018

MeIncluded co-founder Caroline Wells is one of five commissioners who have been appointed to the Commission for Customers in Vulnerable Circumstances. The commission held its first hearing in London on 26 July and heard from a panel of experts – from energy suppliers and organisations supporting and representing the interests of customers in vulnerable situations. To find out about the commission and its work click here.

MeIncluded at Naidex April 2018

MeIncluded were proud to be there at our first Naidex event - Europe's largest and most established event for the disability sector.

We were overwhelmed with the support we received from visitors and fellow exhibitors alike for our ambition to create the largest accessibility review website in the country.

CEO and co-founder Caroline Wells - see left with Simon Chapman (fellow co-founder) gave an inspriring talk on how MeIncluded will be taking the voice of the customer to businesses so they can improve accessibility in the UK.

On Wednesday Caroline was on a distinguished panel providing information on best practice and opportunities for disabled people in the workplace.

We met some great people with incredible ideas and initiatives on how to improve accessibility and we came away even more determined to make our initiative a success.

Finally, we think we probably would have picked up 'Most Favourite Free Pen of Naidex 2018!' They went like hot cakes, so if you were kind enough to take one, please remember to leave feedback about your accessibility experiences on our free and easy to use website.

MeIncluded join Vulnerability Commission led by Lord Whitty

18 April 2018

MeIncluded co-founder Caroline Wells is one of five commissioners who have been appointed to the Commission for Customers in Vulnerable Circumstances.

The Commission - chaired by Lord Whitty - has published a Call for Evidence inviting submissions from a wide range of organisations – such as charities and businesses that have experience working directly with people in vulnerable circumstances - to help the Commissioners identify the full range of issues as well as highlighting good practise within the energy and other sectors.

Over the course of 2018, the Commission will also hold a series of hearings around the UK with consumer groups, those representing the elderly and people with disabilities, experts on financial vulnerability and mental health charities among others

For more news on this story go to the Energy UK website here

STOP PRESS - On 6 June 2018 Caroline will be attending Energy UK’s Vulnerability Committee in London as part of the call for evidence

NEW to MeIncluded - leave feedback about where you work

At the MeIncluded webiste you can now leave feedback about the place you work. Accessibility in the workplace is essential - if a business can't get it right for their staff how can they for their customers?

It works just then same as leaving customer reviews -

Search for your employers business name
Search for your workplace location
Leave feedback! It's completely anonymous and free to leave. You don't have to sign up if you don't want to.

Through the insight that you leave MeIncluded will help then businesses improve accessible services in the workspace.